Politique de remboursement

Returns We do not have the ability to accept returns. If there are any issues with your product, please reach out to us on the contacts page so we can try to make things right on a case-by-case basis.

1-Year Limited Warranty - Wallets

Coverage Badge Boys provides a limited 1-year warranty on all badge wallets purchased from our store. This warranty guarantees that your badge wallet will be free from any manufacturer defects in materials and workmanship under normal use for a period of one (1) year from the date of purchase.

What is Covered This warranty covers:

  • Manufacturing defects

  • Faulty materials

  • Poor craftsmanship, including stitching and hardware malfunctions

What is Not Covered This warranty does not cover:

  • Normal wear and tear (e.g., scuffs, scratches, fading, or other signs of regular use)

  • Damage resulting from misuse, abuse, neglect, improper maintenance, or unauthorized modifications

  • Accidental damage, such as tears, stains, or water damage

  • Cosmetic issues that do not affect the wallet’s functionality

  • Lost packages (unless shipping protection was purchased at checkout)

Warranty Claim Process To submit a warranty claim:

  1. Contact Badge Boys via email at badgeboyscanada@gmail.com with your proof of purchase, order details, and clear photos or videos showing the defect.

  2. We will assess your claim within 1 to 2 business days to verify if the issue qualifies as a manufacturing defect.

  3. Once approved, you will receive an invoice or payment link to cover the shipping cost for your replacement item.

  4. As soon as the shipping payment is completed, we will ship out your brand-new replacement item completely free of charge.

Limitations This warranty is valid only for the original purchaser and is non-transferable. Any replacements provided under this warranty will not extend the warranty period. Badge Boys is not liable for any incidental or consequential damages arising from the use or inability to use the wallet.